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Maintenance Solution |
Unlimited Access Service's Total Support
Philosophy is designed to provide customers with the necessary
hardware, software, and networking support to insure minimum
downtime for mission critical applications. The services
provided fall into a Basic and a Mission Critical category
for multiple site locations worldwide. The benefits include
the following:
- On-Site Technicians
to Support any Peripheral Device.
- Unlimited
telephone access to the Customer Support Center for
hardware and software technical support and troubleshooting,
up to a one-hour callback response time guarantee,
and an available
7 x 24 around-the-clock support coverage for mission
critical applications.
- Available
on-site support as required by the customer for physical
installation, close-up troubleshooting and consultation
services.
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Maintenance Details At A
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